Terms and conditions

ELIGIBILITY TO PLAY

These terms and conditions ("Terms") apply to all games, services, and promotions (collectively referred to herein as "Services") provided by Jackpot City Casino (the "Company" or the "Website"). By accessing the Website, using our Services, or making a wager on any of our games, you acknowledge that you have read, understood, and agreed to be bound by these Terms.

AGE RESTRICTION

The Services are only available to individuals who meet the age requirement as specified in their jurisdiction's gaming laws. You must be at least eighteen (18) years old to use our Services. If you do not satisfy this condition, please exit the Website immediately.

BANNED PERSONS AND REGIONS

We reserve the right to restrict or prohibit access from any country, region, or territory where it may be unlawful to offer gaming services. The Company's decision to restrict your account based on its location is final and binding. This includes but is not limited to jurisdictions that are subject to restrictions due to laws of their respective governments.

SOFTWARE AND COPYRIGHT

The software provided by the Website (including without limitation, the website itself, any mobile application, and all underlying software) is owned by the Company or its suppliers and is protected under applicable copyright laws. You agree not to reverse engineer, decompile, disassemble, tamper with, or otherwise attempt to gain unauthorized access to such software.

GAMING TERMS

All gaming terms for each specific game shall be found within the respective games' rules, which are incorporated into these Terms by reference. In the event of a conflict between any game-specific rule and these general Terms, the game-specific rule will prevail.

CONTRACT AND WAGER ACCEPTANCE

By placing a wager or continuing to play on our Services, you acknowledge that you have read, understood, and agree with all applicable gaming terms, rules, and policies in effect at the time of your bet or participation. You further represent that you are making this wager voluntarily.

DISPUTE RESOLUTION AND JURISDICTION

These Terms shall be governed by, construed under, and exclusively subject to the laws of Canada, without giving effect to any conflict-of-laws principles thereof. Any disputes arising from or related to your use of our Services will be resolved through binding arbitration in accordance with the rules. The parties agree that any such proceeding shall take place in a forum.

CANCELLATION AND TERMINATION

We reserve the right, at any time and for any reason (including but not limited to your breach or violation of these Terms), without prior notice and with immediate effect:

• To cancel any wager;
• Terminate your account;
• Remove you from participating in our Services.

PROMOTIONAL TERMS AND CONDITIONS

Promotions, bonuses, offers, and similar ("Promotions") are governed by separate terms that are available on the Website or through customer support. It is each player's responsibility to review those conditions prior to claiming any Promotion.

WAGERING REQUIREMENTS FOR BONUSES

Each bonus awarded will be subject to applicable wagering requirements, as outlined in our promotional terms and/or communicated directly by our Customer Support team. Failure to meet the minimum required wagers within a set time frame may void your eligibility for such promotions or rewards.

DEPOSITS AND WITHDRAWALS

(a) Payments must be made through approved methods only; (b) Deposits are non-refundable once deposited into an account unless otherwise stated in applicable policies, regulations and laws that apply to the player's jurisdiction of residence. Withdrawals will follow procedures outlined by the website.

ACCOUNT SECURITY AND CONFIDENTIALITY

(a) You are solely responsible for maintaining the security of your password and login information; (b) We strongly recommend using strong passwords; (c) Use of third-party software that interferes with or modifies the operation of our Services is strictly prohibited, as it may lead to account suspension.

SOFTWARE MODIFICATION AND INTERFERENCE

You agree not to reverse engineer, decompile, disassemble, tamper with, or otherwise attempt to gain unauthorized access to any aspect of the Website's software or systems that could compromise its functionality or integrity.

LIMITATION OF LIABILITY

To the fullest extent permissible under applicable laws, we shall not be liable for:

(a) Any errors in or related to our Services; (b) Delays or losses due to reasons beyond our reasonable control; and/or (c) Damages of any kind arising from use of our website.

INDEMNIFICATION

You agree to indemnify the Company, its affiliates, employees, agents, contractors, officers, directors, and successors for all costs, expenses, damages and losses incurred as a result of your breach or violation of these Terms.

CHANGES TO TERMS AND CONDITIONS

We reserve the right, at any time in our sole discretion, to modify or update these Terms without prior notice. Your continued use of the Website will constitute acceptance of such updated Terms.

GOVERNING LAW AND JURISDICTION

These Terms shall be governed by and construed under the laws. Any disputes arising from or related to your use of our Services will be resolved through binding arbitration in accordance with the rules.

By accessing this Website, you acknowledge that you have read these Terms carefully and agree to abide by them.